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Research & development

Conversational AI platform

Architecture and implementation across AI workflows, retrieval, APIs, and voice/avatar integration.

The problem

A conversational experience had to connect AI responses, retrieved information, application APIs, and a live voice/avatar interface. The challenge was to make these parts behave as one interaction while keeping each component’s responsibility clear.

My role

I worked across the architecture and implementation. This was collaborative work; I did not write every component myself.

Approach

The work connected AI workflows and retrieval with application APIs and a voice/avatar interface.

Inside the work

This was more than a model behind a chat window. The work brought together a conversational workflow, retrieval, application APIs, and a voice/avatar interface. Each part has a different job: the workflow organizes the interaction, retrieval supplies relevant material, and the interface handles the live exchange. My contribution crossed these boundaries, including the architecture and integration work needed to make them part of one experience. The project was collaborative, so this account describes the scope of my involvement rather than claiming sole authorship of each component.

What is shared here

The organization, product name, code, user data, and outcomes are withheld pending permission.